Customer Operations Manager

ABB Ltd

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Global customer operations strategy implementation
End of line metrics management
Sap ecc/hana erp experience
** ABB Ltd is seeking a Customer Operations Manager to develop and deploy global customer operations strategies while leading a team focused on optimizing sales processes and enhancing customer satisfaction. The role requires extensive experience in customer operations and supply chain management, particularly in international environments. **

Job Summary

  • This role involves developing and deploying global customer operations strategies to meet and exceed customer expectations.
  • The position requires managing a high-performing team while ensuring operational excellence in delivery performance and lead times.
  • ABB offers a hybrid work model with opportunities to lead, grow, and make a real impact on energy distribution solutions.

Matching Summary

Match Score: 75

** ABB Ltd is seeking a Customer Operations Manager to develop and deploy global customer operations strategies while leading a team focused on optimizing sales processes and enhancing customer satisfaction. The role requires extensive experience in customer operations and supply chain management, particularly in international environments. **

Skills & Requirements

Must-have

  • Global customer operations strategy implementation
  • End of line metrics management
  • SAP ECC/Hana ERP experience
  • Team leadership and coaching
  • Order entry and management processes

Nice-to-have

  • International environment experience
  • Stakeholder management across cultures
  • APO experience preferred
  • High initiative and positive outlook
  • Digital vs manual order optimization

Key Requirements

  • Bachelor's Degree in Supply Chain or Engineering
  • Minimum 8 years of professional experience
  • Work rights in Singapore required

Work Rights

Must have work rights in Singapore

Tailored Resume

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