Global Customer Care (gcc) Remote Ops

Hitachi

Kuala Lumpur, Malaysia
Fully remote
Handling customer calls
Salesforce crm experience
Effective case management
The GCC remote Ops Professional is responsible for receiving and processing requests from customers and partners

Job Summary

  • The GCC remote Ops Professional is responsible for receiving and processing requests from customers and partners.
  • This role creates lasting first impressions that drive customer loyalty and future revenue.
  • Hitachi fosters an inclusive culture that values diverse perspectives and innovation.

Matching Summary

The GCC remote Ops Professional is responsible for receiving and processing requests from customers and partners.

Skills & Requirements

Must-have

  • Handling customer calls
  • Salesforce CRM experience
  • Effective case management

Nice-to-have

  • Diverse global team collaboration
  • Passion for data-driven solutions
  • Flexible work arrangements

Key Requirements

  • Experience in customer support
  • Proficiency in required languages
  • Ability to follow standard operating procedures

Work Rights

Not specified

Tailored Resume

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