Customer Success Manager - Data360 (ts/sci) Clearance

Salesforce Service Cloud

Base: $123,100 - $186,300 annually; location adjus...
Hybrid (minimum of three days in-office per week)
Active ts/sci security clearance
Salesforce data cloud expertise
Tableau desktop and cloud proficiency
Salesforce is seeking a Customer Success Manager with a focus on data solutions and a preference for candidates with active TS/SCI clearance. The role requires strong consulting skills and experience in customer success, particularly in the National Security sector, to drive customer engagement and value alignment

Job Summary

  • The Customer Success Manager serves as a trusted advisor ensuring high-value customers achieve significant ROI on the Signature Success Plan.
  • Candidates must possess an active Top Secret/SCI clearance to support defense, intelligence, and law enforcement agencies.
  • The role requires driving adoption of Salesforce Data Cloud, Tableau, and AI agents while managing complex stakeholder relationships.

Matching Summary

Match Score: 85

Salesforce is seeking a Customer Success Manager with a focus on data solutions and a preference for candidates with active TS/SCI clearance. The role requires strong consulting skills and experience in customer success, particularly in the National Security sector, to drive customer engagement and value alignment.

Salary

Base: $123,100 - $186,300 annually; Location Adjusted: $147,400 - $202,600 in CA/NY/selected cities; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Active TS/SCI security clearance
  • Salesforce Data Cloud expertise
  • Tableau Desktop and Cloud proficiency
  • 3+ years customer success experience
  • SaaS platform implementation skills

Nice-to-have

  • AI agent prompt engineering basics
  • Strategic advisory to C-level executives
  • Experience with government procurement
  • Strong consulting and influence skills
  • Ability to drive product adoption

Key Requirements

  • Active TS/SCI Clearance
  • 3+ years relevant industry experience
  • Salesforce Data 360 Consultant Certification
  • Tableau Desktop Specialist Certification
  • Data Analyst certification

Work Rights

Must have Active TS/SCI Clearance

Tailored Resume

Cover Letter