Enterprise Customer Success Manager (french Speaker)

Canonical UK Ltd

EMEA Region, Home Based
Fully remote
Native french and excellent english
It background with linux os, cloud, or data applications
Customer-facing skills and passion for cloud technologies
The Enterprise Customer Success Manager position at Canonical UK Ltd is a remote role focused on fostering customer relationships and ensuring successful adoption of Canonical's products for clients in the EMEA region. The ideal candidate is a native French speaker with a strong IT background and excellent customer-facing skills, particularly in cloud and data center technologies

Job Summary

  • Customer Success Managers are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering.
  • CSMs are specialized in one of the following segments: Mass, Focus, or Step Growth, and all contribute to business support at the company level for unassigned customers.
  • The role offers a distributed work environment with twice-yearly team sprints in person, a personal learning and development budget, and annual compensation reviews.

Matching Summary

Match Score: 85

The Enterprise Customer Success Manager position at Canonical UK Ltd is a remote role focused on fostering customer relationships and ensuring successful adoption of Canonical's products for clients in the EMEA region. The ideal candidate is a native French speaker with a strong IT background and excellent customer-facing skills, particularly in cloud and data center technologies.

Skills & Requirements

Must-have

  • Native French and excellent English
  • IT background with Linux OS, cloud, or data applications
  • Customer-facing skills and passion for cloud technologies
  • Agile methodologies knowledge

Nice-to-have

  • Experience with Salesforce, Jira, and CRMs
  • Experience with open-source infrastructure and applications

Key Requirements

  • Minimum 5 years of work experience
  • Native French level required
  • Excellent command of English

Work Rights

Not specified

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