Customer Experience Associate - Gatineau, Paiement (part-time, 22.5h/week)

TD Canada Trust

Gatineau, Quebec, Canada
Base: 22.50 cad - 28.33 cad; bonus/equity: not spe...
Customer interaction and support
Processing financial transactions
Client needs assessment
At TD Canada Trust, we are the front line of TD, building strong relationships with clients by handling customer service operations and providing information and advice on TD's services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the front line of TD, building strong relationships with clients by handling customer service operations and providing information and advice on TD's services, products, and solutions.
  • In this role, you will process financial transactions accurately, understand and determine client needs to recommend suitable solutions, and resolve client concerns while promoting banking solutions and achieving business objectives.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a total rewards package that supports colleagues' financial, physical, and mental well-being.

Matching Summary

At TD Canada Trust, we are the front line of TD, building strong relationships with clients by handling customer service operations and providing information and advice on TD's services, products, and solutions.

Salary

Base: 22.50 CAD - 28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer interaction and support
  • Processing financial transactions
  • Client needs assessment
  • Problem resolution
  • Promoting banking solutions
  • Adhering to operational procedures

Nice-to-have

  • Positive and diverse work environment
  • Proactive in identifying improvements
  • Building personal client connections
  • Acting as a responsible owner

Key Requirements

  • High school diploma and/or over one year of relevant experience
  • Proficiency in MS Office Suite and Internet
  • Excellent organizational and time management skills
  • Strong communication and customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter