Base: $18- $20 depending on experience; bonus/equi...
Not specified in the job description.
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to enhance client experiences in veterinary care. The position requires strong communication skills and a compassionate approach to client interactions, while offering opportunities for personal and professional growth within a supportive team environment
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
The role requires managing appointments, triaging inquiries, and maintaining accurate patient records within a supportive team environment.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative to enhance client experiences in veterinary care. The position requires strong communication skills and a compassionate approach to client interactions, while offering opportunities for personal and professional growth within a supportive team environment.
Salary
Base: $18- $20 depending on experience; Bonus/Equity: Performance bonuses available; Benefits: 401(k) matching, health/dental/vision, paid time off
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience in healthcare
Experience with veterinary practice management systems
Strong organizational skills in fast-paced environments