Manage client relationships from pre-launch to liquidation
The role involves overseeing the Transfer Agency department as the main escalation point while enforcing internal procedures and regulatory requirements
Job Summary
The role involves overseeing the Transfer Agency department as the main escalation point while enforcing internal procedures and regulatory requirements.
Candidates will be responsible for managing multiple clients throughout their lifecycle, from pre-launch to liquidation, ensuring accurate transaction processing.
The position requires developing staff capabilities, identifying control gaps, and fostering a positive, solution-focused working environment.
Matching Summary
The role involves overseeing the Transfer Agency department as the main escalation point while enforcing internal procedures and regulatory requirements.
Skills & Requirements
Must-have
Oversee transfer agency team operations
Enforce internal and regulatory AML procedures
Manage client relationships from pre-launch to liquidation
Review capital activity including subscriptions and redemptions
Ensure compliance with FATCA/CRS submissions
Develop staff and manage succession planning
Nice-to-have
Drive solution-focused team environment
Participate in project and change management
Adapt to changing priorities effectively
Demonstrate strong leadership skills
Maintain calm during busy periods
Key Requirements
Strong Shareholder Services experience with offshore & onshore funds
Detailed understanding of fund legal structures
Proven record in dealing with AML/KYC/FATCA/CRS
Leadership skills with demonstrated ability to drive change