Ciena Corporation is seeking a Repair Operations Program Manager to enhance their repair operations processes, focusing on improving product repairability and streamlining workflows. The ideal candidate should have over ten years of experience in engineering within high-tech or telecommunications environments, with strong project management and process optimization skills
Job Summary
Ciena is a global leader in networking systems, services, and software focused on a people-first culture that empowers individual growth and well-being.
This role involves leading initiatives to improve repairability, streamline workflows, and implement solutions that enhance quality, reduce cost, and accelerate cycle time.
The position requires collaboration across Repair Operations teams, external partners, and engineering groups to manage the end-to-end repair lifecycle and drive continuous improvement.
Matching Summary
Match Score: 85
Ciena Corporation is seeking a Repair Operations Program Manager to enhance their repair operations processes, focusing on improving product repairability and streamlining workflows. The ideal candidate should have over ten years of experience in engineering within high-tech or telecommunications environments, with strong project management and process optimization skills.
Skills & Requirements
Must-have
Cross-functional project management
Repair operations process optimization
Data analysis and lean methodologies
Product lifecycle management tools
Quality control methodologies
Repair logistics coordination
Engineering driven process improvements
Nice-to-have
Complex engineering project leadership
Telecommunications hardware knowledge
Strong analytical and decision-making skills
Exceptional interpersonal and leadership abilities
Ability to work in dynamic environment
Fluency in English and Spanish
PMP or similar project management certification
Key Requirements
Bachelor's degree in Engineering or related field
10+ years experience in high-tech manufacturing or process engineering
Proven complex project management experience
Applied knowledge of DFM, DFA, and serviceability principles
Experience with Lean, Six Sigma, or 8D problem solving
Ability to travel occasionally
Fluency in English and Spanish
Master’s degree in related engineering discipline (nice to have)