Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 support for enterprise applications
Incident resolution and root cause analysis
Servicenow administration and itsm processes
You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications

Job Summary

  • You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications.
  • This full-time, permanent opportunity is ideal for technically strong, proactive professionals who thrive in complex enterprise environments.
  • Benefits include a safe and supportive culture, flexible hybrid work arrangements, and genuine career development pathways.

Matching Summary

You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications.

Skills & Requirements

Must-have

  • Level 2/3 support for enterprise applications
  • Incident resolution and root cause analysis
  • ServiceNow administration and ITSM processes
  • Integration support including MID Server
  • Application health and performance monitoring

Nice-to-have

  • Collaborative team environment
  • Continuous improvement mindset
  • Agile methodologies exposure

Key Requirements

  • Australian Citizen
  • Proven enterprise application support experience
  • Strong ITIL processes understanding
  • Excellent analytical and troubleshooting skills
  • Degree in Information Systems, Computer Science, or equivalent experience

Work Rights

Must be an Australian Citizen

Tailored Resume

Cover Letter