Competitive base salary; night hours supplement in...
On-site
Excellent english verbal communication skills minimum b2 level
1-3 years experience in customer support or operations
Comfort using ticketing systems crms and spreadsheets
Slice Careers is seeking a Senior Customer Experience Representative to support restaurant partners and their customers through inbound and outbound interactions. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment, with a focus on delivering high-quality customer experiences
Job Summary
The role supports restaurant partners by streamlining internal operations and handling inbound/outbound phone orders.
Employees receive fully paid on-the-job training from day one along with a wellbeing stipend for physical and mental health.
The position requires working full-time shifts between 4 pm and 7 am with performance expectations for quality and productivity.
Matching Summary
Match Score: 85
Slice Careers is seeking a Senior Customer Experience Representative to support restaurant partners and their customers through inbound and outbound interactions. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment, with a focus on delivering high-quality customer experiences.
Salary
Competitive base salary; Night hours supplement included; Additional payments available
Skills & Requirements
Must-have
Excellent English verbal communication skills minimum B2 level
1-3 years experience in customer support or operations
Comfort using ticketing systems CRMs and spreadsheets
Ability to stay calm in high paced contact center environment
Full-time on-site availability between 4 pm and 7 am
Nice-to-have
Strong attention to detail with accurate request processing
Ability to multitask during peak periods
Collaborative mindset with team members and leadership