Community Manager

pgnearme.live

Boston, MA, US
Base: $85,000.00 - $122,200.00 py; bonus/equity: i...
Community management on meta platforms
Consumer issue resolution
Brand reputation protection
We are seeking an experienced Community Management leader to steward day-to-day consumer engagement for three large, iconic brands within our portfolio

Job Summary

  • We are seeking an experienced Community Management leader to steward day-to-day consumer engagement for three large, iconic brands within our portfolio.
  • This role ensures consumers feel heard, supported, and valued across social platforms while translating community insights into actionable feedback for brand, marketing, and customer experience teams.
  • Total rewards at P&G include salary plus bonus (if applicable) plus benefits, and the company is committed to providing equal employment opportunities and reasonable accommodations.

Matching Summary

We are seeking an experienced Community Management leader to steward day-to-day consumer engagement for three large, iconic brands within our portfolio.

Salary

Base: $85,000.00 - $122,200.00 per year; Bonus/Equity: If applicable; Benefits: Included

Skills & Requirements

Must-have

  • Community management on Meta platforms
  • Consumer issue resolution
  • Brand reputation protection
  • Social platform engagement
  • Cross-functional collaboration

Nice-to-have

  • Experience with social commerce
  • Background in CPG or retail
  • Crisis management experience
  • Familiarity with social listening tools
  • Empathetic and consumer-first approach

Key Requirements

  • Bachelor's Degree in related field
  • Proven hands-on community management experience
  • Experience managing Meta, TikTok, and YouTube communities
  • Exceptional written communication skills
  • Ability to manage high visibility brands

Work Rights

Not specified

Tailored Resume

Cover Letter