Night Auditor | Fairfield Inn Harrisburg International Airport

Shaner Hotels

Middletown, PA, United States
Handle guest complaints
Process check-ins and check-outs
Adhere to payment policies
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift

Job Summary

  • The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.
  • The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
  • Be available to work a flexible schedule, including weekends, holidays, and overnight hours.

Matching Summary

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift.

Skills & Requirements

Must-have

  • Handle guest complaints
  • Process check-ins and check-outs
  • Adhere to payment policies
  • Balance revenue and expense transactions
  • Attend to guest needs

Nice-to-have

  • Knowledge of local activities
  • Bilingual English/Spanish a plus
  • Exceed guest expectations

Key Requirements

  • High school graduate or equivalent
  • Minimum one year customer service experience
  • Previous hotel experience preferred
  • Computer experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter