TRAINING MANAGER |MK-INX-A-B07

MCKIN TALENT SOLUTIONS PTE. LTD.

Singapore, SG
Not specified
Design and implement training programmes
Identify training needs through performance reviews
Develop training materials and role-play exercises
McKin Talent Solutions Pte. Ltd. is seeking a Training Manager in Singapore to design and implement training programs aimed at enhancing client servicing capabilities. The ideal candidate should possess strong organizational skills, proficiency in Microsoft Office, and a background in training or client service

Job Summary

  • The role involves designing and implementing training programmes specifically focused on enhancing client servicing capabilities.
  • Candidates will be responsible for identifying training needs across customer-facing teams using performance reviews and service metrics.
  • The position requires close collaboration with operations and business teams to align training initiatives with client service standards.

Matching Summary

Match Score: 85

McKin Talent Solutions Pte. Ltd. is seeking a Training Manager in Singapore to design and implement training programs aimed at enhancing client servicing capabilities. The ideal candidate should possess strong organizational skills, proficiency in Microsoft Office, and a background in training or client service.

Skills & Requirements

Must-have

  • Design and implement training programmes
  • Identify training needs through performance reviews
  • Develop training materials and role-play exercises
  • Conduct workshops on communication and relationship management
  • Monitor service performance indicators

Nice-to-have

  • Exceptional organisational and time management skills
  • Proficient in Microsoft Office tools
  • Discreet handling of confidential information
  • Ability to work with external facilitators
  • Strong collaboration with operations teams

Key Requirements

  • Minimum Diploma and above
  • EA License Number 25C2980 (Recruiter requirement)
  • Proficiency in Microsoft Office tools

Work Rights

Not specified

Tailored Resume

Cover Letter