Sr. Executive, Technical Service

mnssazn.top

Fully remote
Customer onboarding and training
Product expertise in dairy technology
Customer relationship management
The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly

Job Summary

  • The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly.
  • Visit customers on-site to guide them through the initial onboarding process, ensuring they are maximized the benefits of our products.
  • Work closely with the above-market Customer Success team to receive product knowledge and upskilling, to stay up to date with our evolving technology solutions.

Matching Summary

The primary responsibility of Technical Service will be to ensure the satisfaction and success of our valued customers and support them as they transition from sales prospects to active users of products and ongoingly.

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product expertise in dairy technology
  • Customer relationship management
  • Collect customer feedback
  • Cross-functional collaboration

Nice-to-have

  • Sales and commercial approach
  • Basic proficiency with CRM software
  • Passion for agriculture and technology
  • Enthusiasm for animal health

Key Requirements

  • 3-5 years customer-facing experience
  • Bachelor's degree or equivalent experience
  • Fluency in Mandarin and English
  • Technical aptitude
  • Valid Driving License

Work Rights

Not specified

Tailored Resume

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