Principal Genai Product Manager - Dealer And Customer Support

Caterpillar UK

Base: $147,760.00 - $240,110.00; bonus/equity: inc...
Not specified
Generative ai product management experience
Dealer and customer support domain knowledge
Ai governance and compliance frameworks
Caterpillar UK is seeking a Principal Generative AI Product Manager to lead the development of AI-powered solutions for dealer and customer support. This role focuses on enhancing fleet performance and customer engagement through innovative generative AI applications, while collaborating across various departments to align with enterprise strategies

Job Summary

  • This role leads the development of Gen AI solutions to enhance equipment health insights and fleet performance optimization for Caterpillar's global dealer network.
  • Candidates will oversee the full lifecycle of AI products, ensuring seamless integration with enterprise platforms while maintaining strict governance and security standards.
  • The position offers a competitive salary range of $147,760.00 - $240,110.00 along with comprehensive benefits including medical, dental, vision, and 401(k) savings plans.

Matching Summary

Match Score: 85

Caterpillar UK is seeking a Principal Generative AI Product Manager to lead the development of AI-powered solutions for dealer and customer support. This role focuses on enhancing fleet performance and customer engagement through innovative generative AI applications, while collaborating across various departments to align with enterprise strategies.

Salary

Base: $147,760.00 - $240,110.00; Bonus/Equity: Incentive bonus mentioned; Benefits: Medical, dental, vision, 401(k), HSA, FSA, paid time off, parental leave, tuition reimbursement

Skills & Requirements

Must-have

  • Generative AI product management experience
  • Dealer and customer support domain knowledge
  • AI governance and compliance frameworks
  • Cross-functional leadership with engineering teams
  • Agile methodology and backlog management

Nice-to-have

  • eCommerce and aftermarket solution journey experience
  • Deep familiarity with edge computing and telemetry
  • Experience with dealer management systems integration
  • Strong background in machine learning model selection
  • Proven track record in innovation and R&D

Key Requirements

  • Proficiency in eCommerce and aftermarket customer journeys
  • Experience with customer and dealer analytics
  • Familiarity with dealer management systems
  • Knowledge of Agile methodology for AI solutions

Work Rights

Not specified

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