Vice President, Client Service

BNY Mellon

Lake Mary, FL, United States
On-site
Client relationship management
Service delivery excellence
Issue resolution
BNY Mellon is seeking a Vice President of Client Service to enhance client relations and service delivery in their Lake Mary, FL, or Pittsburgh, PA offices. The role requires extensive experience in managing complex client accounts and a deep understanding of the company's products and services

Job Summary

  • Develop a deep understanding of our client’s business, operating model and technology strategy.
  • Maintain a culture of continuous service improvement across all products and services.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Match Score: 85

BNY Mellon is seeking a Vice President of Client Service to enhance client relations and service delivery in their Lake Mary, FL, or Pittsburgh, PA offices. The role requires extensive experience in managing complex client accounts and a deep understanding of the company's products and services.

Skills & Requirements

Must-have

  • Client relationship management
  • Service delivery excellence
  • Issue resolution
  • Operational analytics
  • Continuous service improvement

Nice-to-have

  • Thought leadership
  • Cross-functional collaboration
  • AI and technology adoption

Key Requirements

  • Bachelor’s degree or equivalent
  • 7-10 years related work experience
  • Experience in operational area/client services
  • Proven ability to resolve complex client issues

Work Rights

Not specified

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