At BNY, our culture allows us to run our company better and enables employees’ growth and success
Job Summary
At BNY, our culture allows us to run our company better and enables employees’ growth and success.
This role involves managing a small to medium team across Singapore and Hong Kong, driving operational excellence, and delivering excellent service quality standards to Asian investors.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Matching Summary
At BNY, our culture allows us to run our company better and enables employees’ growth and success.
Skills & Requirements
Must-have
People management of regional teams
Fluent Mandarin oral and written
Service level agreement maintenance
Operational excellence and automation
Client engagement in APAC region
Escalation management for APAC
Risk and compliance controls
Nice-to-have
Japanese language skills
Artificial Intelligence solution delivery
Data driven client engagement
Process improvement implementation
Team motivation and participation
Key Requirements
7-10 years total work experience
1-3 years management experience
Bachelor’s degree or equivalent
Experience in brokerage processing preferred
Applicable local/regional licenses or certifications