It Service Desk Support I (938)

ABC Supply

Beloit, WI, United States
Level 1 technical support
Hardware and software troubleshooting
Microsoft and apple systems support
The IT Technical Support associate serves as the front-line technical system support and acts as a focal point for all problems with hardware and basic software applications

Job Summary

  • The IT Technical Support associate serves as the front-line technical system support and acts as a focal point for all problems with hardware and basic software applications.
  • The IT Technical Support associate will resolve problems, monitor activity in correcting problems related to software, hardware, and networking to ensure satisfactory results.
  • Benefits may include: Health, dental, and vision coverage, low out of pocket 401(k) with generous company match, and paid time off.

Matching Summary

The IT Technical Support associate serves as the front-line technical system support and acts as a focal point for all problems with hardware and basic software applications.

Skills & Requirements

Must-have

  • Level 1 technical support
  • Hardware and software troubleshooting
  • Microsoft and Apple systems support
  • Active Directory Services support
  • Mobile technology support
  • Resolve technical issues

Nice-to-have

  • Employee-first company culture
  • Gallup Great Workplace Award winner
  • Glassdoor best places to work
  • Bi-lingual (English/Spanish) ability

Key Requirements

  • 1-2 years of IT support experience
  • IT-related degree and/or certification
  • Must have US work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter