Qualitative and quantitative research methodologies
Data analysis and insight generation skills
AIA Australia is seeking a Consultant for its Customer Centricity, Insights & Research team to help drive customer-centric strategies and insights. The ideal candidate will have a strong background in qualitative and quantitative research methodologies, excellent analytical skills, and a customer-centric mindset
Job Summary
The role involves integrating internal customer data with external research to craft delightful customer experiences.
You will support the end-to-end execution of customer and market research projects including study design and reporting.
The position requires translating business questions into clear research objectives and synthesizing findings for decision-making.
Matching Summary
Match Score: 85
AIA Australia is seeking a Consultant for its Customer Centricity, Insights & Research team to help drive customer-centric strategies and insights. The ideal candidate will have a strong background in qualitative and quantitative research methodologies, excellent analytical skills, and a customer-centric mindset.
Skills & Requirements
Must-have
Bachelor's degree in Marketing or Business
Qualitative and quantitative research methodologies
Data analysis and insight generation skills
Stakeholder management and communication
Project management and organizational skills
Nice-to-have
Master's degree preferred
SQL, Python, or R proficiency
Experience with Tableau or Power BI
Ability to work with ambiguity
Culture of insight-driven decision making
Key Requirements
Bachelor's degree required; Master's preferred
Proficiency in Excel and PowerPoint
Relevant license if job involves regulated activities