Member Experience Specialist (future Opportunities)

OMERS

Toronto, Canada
Base: $62,000 py; bonus/equity: target bonus; bene...
On-site
Exceptional member experience
Pension plan administration
Digital communication handling
Join a purpose-driven, dynamic, and sustainable pension plan that embodies the values of its members

Job Summary

  • Join a purpose-driven, dynamic, and sustainable pension plan that embodies the values of its members.
  • Assist and support members, employers, and retirees with inquiries and administration of their pension benefits through various communication channels.
  • Receive continuous learning investment, a robust onboarding program, and a hybrid work environment with competitive benefits.

Matching Summary

Join a purpose-driven, dynamic, and sustainable pension plan that embodies the values of its members.

Salary

Base: $62,000 per year; Bonus/Equity: Target bonus; Benefits: Comprehensive employer-paid health benefits, annual wellness credit, participation in OMERS Defined Benefit Pension Plan

Skills & Requirements

Must-have

  • Exceptional member experience
  • Pension plan administration
  • Digital communication handling
  • Transactional processing
  • Problem-solving skills

Nice-to-have

  • Continuous learning investment
  • Collaborative work environment
  • Community support focus
  • Personalized employee journey

Key Requirements

  • 2+ years of pension benefit administration/client service
  • Excellent communication skills
  • Technical savvy
  • Post-secondary education/accreditation (asset)
  • Fluent in French (asset)

Work Rights

Not specified

Tailored Resume

Cover Letter