Rtw Case Manager

116

Sydney, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal outcomes

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal outcomes.
  • EML fosters a learning culture that invests in employee development and offers flexible work arrangements including up to 3 days of remote work.
  • Employees benefit from a comprehensive wellbeing program, generous parental leave, and access to over 350 retailer discounts.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal outcomes.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic approach to injured workers
  • Strategic thinking in recovery planning

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Resilience when supporting injured workers

Work Rights

Not specified

Tailored Resume

Cover Letter