Ai/ml Engineering Tech Lead - Cx

Cisco UK

Base: $212,300.00 - $275,800.00 (us/canada); bonus...
Design and develop ai-ml based services
Analyze data and deploy machine learning models
Build and fine-tune model architectures
Join Cisco’s Customer Experience (CX) AI Incubation team to design and develop innovative AI-driven solutions that transform customer engagement and operational efficiency

Job Summary

  • Join Cisco’s Customer Experience (CX) AI Incubation team to design and develop innovative AI-driven solutions that transform customer engagement and operational efficiency.
  • You will work on cutting-edge use cases including delivery intelligence, knowledge management, network test automation, infrastructure testing, intelligence on edge, and DevOps automation.
  • This role requires strong expertise in AI/ML, software development, and a passion for applying AI to real-world challenges.

Matching Summary

Join Cisco’s Customer Experience (CX) AI Incubation team to design and develop innovative AI-driven solutions that transform customer engagement and operational efficiency.

Salary

Base: $212,300.00 - $275,800.00 (US/Canada); Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), paid parental leave, etc.

Skills & Requirements

Must-have

  • design and develop AI-ML based services
  • analyze data and deploy machine learning models
  • build and fine-tune model architectures
  • transformer architecture and reinforcement learning
  • train and fine-tune LLMs and SLMs
  • develop and deploy AI agents

Nice-to-have

  • responsible, safe, and explainable AI behavior
  • stay current with emerging AI technologies
  • collaborative decision-making
  • problem-solving and effective cross-functional execution
  • AI agent evaluation
  • Cisco networking and security technologies

Key Requirements

  • 7+ years of engineering experience with Bachelor's
  • 5+ years of engineering experience with Master's
  • Experience in Python, Java, C++
  • Experience with LLMs, NLP, and Generative AI

Work Rights

Not specified

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