Director Technical Support Engineering

McKesson

Las Colinas, TX, USA
Base: $124,400 - $207,400; bonus/equity: not speci...
Hybrid
12+ years in it operations
4+ years management experience
Expertise in tier 3 technical support
McKesson is an impact-driven company focused on making quality care accessible and affordable

Job Summary

  • McKesson is an impact-driven company focused on making quality care accessible and affordable.
  • The Director leads the EnterpriseRX level 3 technical support organization, ensuring exceptional service.
  • This role fosters a culture of excellence, accountability, and innovation within the team.

Matching Summary

McKesson is an impact-driven company focused on making quality care accessible and affordable.

Salary

Base: $124,400 - $207,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 12+ years in IT operations
  • 4+ years management experience
  • Expertise in Tier 3 technical support

Nice-to-have

  • Strong process optimization mindset
  • Influential communicator
  • Flexibility in a changing environment

Key Requirements

  • Bachelor’s degree in Computer Science preferred
  • Master’s degree a plus
  • SQL proficiency or familiarity

Work Rights

Not specified

Tailored Resume

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