Rental Shop Lead - Giants Ridge

Giants Ridge

Duluth, Minnesota, US
Base: $17.00 usd hourly; bonus/equity: not specifi...
Onsite
Knowledge of mountain sport equipment required
Ability to pass rossignol training certification
Proficiency in point-of-sale software
Giants Ridge is seeking a Rental Shop Lead to support daily operations at their rental shop, ensuring excellent guest service and equipment management. The role involves training staff, assisting guests with mountain sports equipment rentals, and performing minor repairs, while also providing assistance with climbing wall operations and lift operations as needed

Job Summary

  • This role involves providing guidance to Rental Shop Attendants while ensuring high standards of guest service and equipment quality.
  • The position requires basic mechanical skills to inspect, adjust, and perform minor repairs on mountain sports equipment to ensure guest safety.
  • Employees enjoy comprehensive health coverage, a 401(k) match, free employee passes, and exclusive golf privileges at the resort.

Matching Summary

Match Score: 85

Giants Ridge is seeking a Rental Shop Lead to support daily operations at their rental shop, ensuring excellent guest service and equipment management. The role involves training staff, assisting guests with mountain sports equipment rentals, and performing minor repairs, while also providing assistance with climbing wall operations and lift operations as needed.

Salary

Base: $17.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive health, dental, vision, life, disability, 401(k) match, PTO, free passes

Skills & Requirements

Must-have

  • Knowledge of mountain sport equipment required
  • Ability to pass Rossignol training certification
  • Proficiency in point-of-sale software
  • Basic mechanical skills for equipment repair
  • Strong verbal communication in English

Nice-to-have

  • Previous customer service experience preferred
  • High School Diploma or GED preferred
  • Experience with inventory tracking systems
  • Ability to work flexible shifts including holidays
  • Passion for delivering great guest experiences

Key Requirements

  • Rossignol training and certification program completion
  • High School Diploma or GED (preferred)
  • English language proficiency for clear communication

Work Rights

Not specified

Tailored Resume

Cover Letter