Customer Service Rep – Remote (bilingual: English / Spanish)

Concentrix

Work-at-Home, USA
$15-$18ph; not specified; medical, dental, + visio...
Fully remote
Speak spanish and english fluently
Work from home environment
Provide inbound customer support
This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services

Job Summary

  • This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
  • We’ll give you all the training, technologies, and continuing support you’ll need to succeed, with approximately 80% of our managers and leaders promoted from within.
  • Benefits available to eligible U.S. employees include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

Matching Summary

This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.

Salary

$15-$18/hr; Not specified; medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days

Skills & Requirements

Must-have

  • Speak Spanish and English fluently
  • Work from home environment
  • Provide inbound customer support
  • Resolve basic technical issues
  • High-speed internet required

Nice-to-have

  • Inclusive culture
  • Career growth potential
  • Team support
  • Passion for customer experience

Key Requirements

  • 1+ year of customer service experience
  • High school diploma or GED
  • Must reside in the United States

Work Rights

Must reside in the United States

Tailored Resume

Cover Letter