Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service
Job Summary
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
AIG values in-person collaboration as a vital part of its culture, requiring team members to be primarily in the office to foster a supportive, connected environment.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development, recognizing people as its greatest asset.
Matching Summary
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
Skills & Requirements
Must-have
Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional business image
Good communication and written skills
PC literate and able to type fast
Nice-to-have
Proactive mindset and can-do attitude
Self-motivated, eager to learn
Responsible and patient
Good team player with positive attitude
Modesty and good time management
Key Requirements
3 year relevant work experiences
Good communication and written skills in English, Cantonese