Retail Customer Service Officer

AusPost

Castlemaine, Victoria, Australia
Base: $28.58ph increasing to $30.55ph after 3 mont...
On-site
Customer service experience required
Cash handling and transaction accuracy
Ability to lift up to 16kgs regularly
Australia Post is seeking a Retail Customer Service Officer in Castlemaine, Victoria, to assist customers with transactions and enhance their experience at the post office. The role emphasizes customer service, teamwork, and community engagement, offering extensive training and opportunities for career development

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • Australia Post offers extensive supportive training during the first 8 weeks with a variety of shift times included.
  • Employees are part of an inclusive culture that values trust, empowerment, and safety while delivering for communities.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Castlemaine, Victoria, to assist customers with transactions and enhance their experience at the post office. The role emphasizes customer service, teamwork, and community engagement, offering extensive training and opportunities for career development.

Salary

Base: $28.58/Hour increasing to $30.55/hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift up to 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic team player
  • Interest in community building
  • Willingness to work rotating shifts

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical fitness to lift 16kgs

Work Rights

Not specified

Tailored Resume

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