Data Platform Managed Services & Operations Lead, Aladdin Data, Director

glowing.rocks

Not specified; not specified; comprehensive health...
4 days onsite (hybrid with 1 day work from home)
Manage l1/l2 data platform operations
Define slas slos and kpis
Own end-to-end pipeline onboarding
The job posting is for a Data Platform Managed Services & Operations Lead at BlackRock, responsible for managing client experiences and scaling data operations. The role emphasizes operational support, incident management, and collaboration between engineering and business teams to ensure the performance and reliability of enterprise data platforms

Job Summary

  • This role serves as the senior operations leader accountable for client experience across data delivery, onboarding, and platform reliability.
  • The position requires leading the adoption of AI and automation to drive efficiency and improve service reliability within the data platform.
  • BlackRock offers a hybrid work model requiring at least four days in the office per week to foster collaboration and apprenticeship.

Matching Summary

Match Score: 85

The job posting is for a Data Platform Managed Services & Operations Lead at BlackRock, responsible for managing client experiences and scaling data operations. The role emphasizes operational support, incident management, and collaboration between engineering and business teams to ensure the performance and reliability of enterprise data platforms.

Salary

Not specified; Not specified; Comprehensive healthcare tuition reimbursement retirement plan Flexible Time Off

Skills & Requirements

Must-have

  • Manage L1/L2 data platform operations
  • Define SLAs SLOs and KPIs
  • Own end-to-end pipeline onboarding
  • Lead incident and problem management
  • Experience with cloud platforms AWS Azure GCP
  • Strong stakeholder and client management skills

Nice-to-have

  • AI and automation adoption in operations
  • Culture of accountability and customer focus
  • Proactive communication during incidents
  • Continuous improvement mindset
  • Cross-functional team leadership

Key Requirements

  • Strong understanding of data platforms including Cloud Data Lakes Warehouses Streaming
  • Experience managing ETL ELT pipelines and orchestration tools
  • Knowledge of monitoring and observability tools
  • Understanding of data security governance and compliance
  • Proven track record of improving operational metrics

Work Rights

Not specified

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