Field Support Specialist Audio Visual - Senior - Telcom

University of Mississippi Medical Center

Jackson, Mississippi, USA
It infrastructure knowledge
Software application functionality
Technical aptitude
Provides complex applications support within a defined environment in support of business requirements

Job Summary

  • Provides complex applications support within a defined environment in support of business requirements.
  • Performs installation, configuration, testing, and tier 2 support of the end-user computing environment to include software and hardware support.
  • Provides technical leadership, mentorship, and support of subordinate personnel and end users.

Matching Summary

Provides complex applications support within a defined environment in support of business requirements.

Skills & Requirements

Must-have

  • IT infrastructure knowledge
  • software application functionality
  • technical aptitude
  • troubleshooting and problem resolution
  • complex problem diagnosis

Nice-to-have

  • mentorship of subordinate personnel
  • evaluating new technologies
  • developing statistical reports

Key Requirements

  • Associate's or Bachelor's degree
  • two (2) years work experience
  • field support, field service, or technical support

Work Rights

Not specified

Tailored Resume

Cover Letter