Referral Specialist - Operations (hazel Crest)

Advocate Health

hazel Crest, Illinois, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Centralized referral process management
Investigate and document complaints
Generate referral correspondence
South Chicagoland Cardiology serves diverse communities by providing expert cardiovascular care in a patient-centered environment, specializing in evaluation, treatment, and ongoing management of heart and vascular conditions

Job Summary

  • South Chicagoland Cardiology serves diverse communities by providing expert cardiovascular care in a patient-centered environment, specializing in evaluation, treatment, and ongoing management of heart and vascular conditions.
  • Major responsibilities include managing the centralized referral process, investigating complaints, coordinating home care and DME, and ensuring cost-effective care and quality outcomes for members.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

South Chicagoland Cardiology serves diverse communities by providing expert cardiovascular care in a patient-centered environment, specializing in evaluation, treatment, and ongoing management of heart and vascular conditions.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Centralized referral process management
  • Investigate and document complaints
  • Generate referral correspondence
  • Communicate referral status
  • Coordinate home care and DME
  • Verify member eligibility and benefits

Nice-to-have

  • Positive communication style
  • Resource for staff education
  • Handle difficult calls professionally
  • Willingness to be cross-trained

Key Requirements

  • AA Degree or equivalent
  • 3-4 years managed care experience
  • Medical record experience preferred
  • Medical terminology knowledge
  • Certified Medical Assistant preferred
  • MRT preferred

Work Rights

Not specified

Tailored Resume

Cover Letter