It Support Technician Iii

Jabil

**
Active directory experience
Windows and mac environments
Android and ios os knowledge
** Jabil is seeking an IT Support Technician III to provide technical support for PCs, servers, and mobile devices, ensuring smooth operations during high-level meetings. The role emphasizes strong customer service skills and collaboration with technical teams to meet service level agreements. **

Job Summary

  • The primary purpose is to provide concierge level technical service to Jabil Leaders including rapid support for mobile devices and video conferences.
  • The role requires working closely with other IT groups to ensure Service Level Agreements are met while minimizing downtime for executive staff.
  • Candidates must maintain discretion and confidentiality regarding data, proprietary information, and IT systems while documenting all procedures accurately.

Matching Summary

Match Score: 75

** Jabil is seeking an IT Support Technician III to provide technical support for PCs, servers, and mobile devices, ensuring smooth operations during high-level meetings. The role emphasizes strong customer service skills and collaboration with technical teams to meet service level agreements. **

Skills & Requirements

Must-have

  • Active Directory experience
  • Windows and Mac environments
  • Android and iOS OS knowledge
  • Video conference support
  • SLA and OLA adherence

Nice-to-have

  • Excellent customer service manner
  • Self-motivated and flexible
  • Strong communication skills
  • Team player with initiative
  • Knowledge of business plans

Key Requirements

  • Experience with Active Directory
  • Extensive Android and iOS experience
  • Understanding of collaboration services
  • Desirable technical discipline qualification

Work Rights

Not specified

Tailored Resume

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