Specialist, Client Operations Representative

BNY Mellon

Pittsburgh, PA, United States
On-site
Resolve complex client issues
Analyze information for high-quality service
Provide information on bny products and services
Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY

Job Summary

  • Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
  • Apply advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.

Skills & Requirements

Must-have

  • Resolve complex client issues
  • Analyze information for high-quality service
  • Provide information on BNY products and services
  • Contribute to business development efforts
  • Improve client experience and processes

Nice-to-have

  • Harness cutting-edge AI and breakthrough technologies
  • Uplift communities worldwide
  • Bold ideas meet advanced technology

Key Requirements

  • Bachelor’s degree or equivalent
  • 1-2 years of total work experience
  • Experience in operational area/client services
  • 4 days in office expectation

Work Rights

Not specified

Tailored Resume

Cover Letter