Manage multiple client service teams responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis
Job Summary
Manage multiple client service teams responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis.
Recruit, direct, motivate, and develop staff, maximizing their individual contribution, professional growth, and ability to function effectively as a team.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Matching Summary
Manage multiple client service teams responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis.
Skills & Requirements
Must-have
Manage multiple client service teams
Resolve complex client issues
Maintain industry best practices
Develop strategic initiatives
Report client trends and needs
Nice-to-have
Harness cutting-edge AI
Drive transformative solutions
Uplift communities worldwide
Power the future of finance
Key Requirements
Bachelor's degree or equivalent experience
7-10 years of total work experience
1-3 years of management experience preferred
Experience in operational area/client services preferred