The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY
Job Summary
The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY.
Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
Matching Summary
The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY.
Salary
Base: $69,000 - $170,000 per year; Bonus/Equity: Discretionary bonuses, short and long-term incentive packages; Benefits: Company-sponsored benefit programs
Skills & Requirements
Must-have
Client Service Standards
Operational Excellence
Client Relationships
Continuous Improvement
Regulatory Compliance
Nice-to-have
Innovation
Client-Centric Service
Collaboration
Key Requirements
Bachelor's degree in Business Administration, Finance, or related field
4-7 years of experience
0-1 years of management experience
Operational area and/or client services experience preferred