Base: $23-$26 usd ph; bonus/equity: not specified;...
On-site
Bachelor's degree in supply chain management
3-5 years customer service experience
1-3 years sap or erp system experience
The Customer Operations Lead position at Monster Energy involves enhancing customer service through data analytics and operational management. Candidates should have a background in supply chain management and customer service, with proficiency in SAP or similar ERP systems
Job Summary
The role involves supporting best-in-class customer service across all business areas while leveraging data analytics to identify opportunities.
You will act as the company voice to customers and a system expert to drive technical resolutions internally.
Responsibilities include managing shipment revisions, maintaining customer data tables, and creating standard operating procedures.
Matching Summary
Match Score: 75
The Customer Operations Lead position at Monster Energy involves enhancing customer service through data analytics and operational management. Candidates should have a background in supply chain management and customer service, with proficiency in SAP or similar ERP systems.
Salary
Base: $23-$26 USD per hour; Bonus/Equity: Not specified; Benefits: Competitive total compensation package