Quality Assurance Administrator

Wells Fargo

Keen eye for detail
Reviewing actions and transactions
Identify and address deficiencies
The role of S2 is to perform audit of the work completed by the Operations team members

Job Summary

  • The role of S2 is to perform audit of the work completed by the Operations team members.
  • Document Management QA (DMQA) team performs quality reviews to ensure document standard procedures are followed and quality product is being delivered to Document Management customers.
  • The team member is responsible to provide the root cause analysis of the errors marked for the trends to be looked at by the business partners.

Matching Summary

The role of S2 is to perform audit of the work completed by the Operations team members.

Skills & Requirements

Must-have

  • Keen eye for detail
  • Reviewing actions and transactions
  • Identify and address deficiencies
  • Root cause analysis of errors
  • Document Management QA
  • Intermediate Microsoft Office skills

Nice-to-have

  • Partner with operations
  • Support new joiners
  • Simplify processes
  • Connect with LOB partners

Key Requirements

  • University degree in Business or related discipline
  • Mortgage industry experience preferred
  • Experience of at least one year in Document Management
  • Good analytical skills
  • Fluency in English
  • Strong communication skills
  • Flexible with working in US operational hours

Work Rights

Not specified

Tailored Resume

Cover Letter