Cs Otc Associate

Case Law Reporter

Chennai, India
Hybrid
Outstanding customer experience
Administrative assistance
Post sales process support
Our Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners

Job Summary

  • Our Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners.
  • You will take ownership for orders from internal customers for a range of our products including publications, journals and books.
  • We promote a healthy work/life balance across the organisation.

Matching Summary

Our Customer Success team strives to deliver high quality administrative assistance to our sales representatives and channel partners.

Skills & Requirements

Must-have

  • outstanding customer experience
  • administrative assistance
  • post sales process support
  • order processing
  • on-time delivery
  • customer query response
  • Root Cause Analysis
  • end to end process knowledge

Nice-to-have

  • collaborative team environment
  • adapt and flex
  • work/life balance
  • wellbeing initiatives
  • inclusive and agile environment
  • passionate co-workers

Key Requirements

  • customer service or customer-facing role experience
  • problem solver
  • Microsoft Office proficiency
  • fluent in English
  • team player

Work Rights

Not specified

Tailored Resume

Cover Letter