Senior Technical Support Engineer

Stryker

Hybrid
4 to 8 years customer facing technical support
Server virtualization hypervisors vmware or hyper-v
Ssl/tls certifications and pki authentication protocols
The role involves ensuring Vocera solutions are properly deployed in a dynamic, fast-paced environment

Job Summary

  • The role involves ensuring Vocera solutions are properly deployed in a dynamic, fast-paced environment.
  • Candidates will collaborate within the company to escalate issues and engage others to solve hard problems.
  • The Global Support Team works together 24x7 to provide excellent customer service and positive experiences.

Matching Summary

The role involves ensuring Vocera solutions are properly deployed in a dynamic, fast-paced environment.

Skills & Requirements

Must-have

  • 4 to 8 years customer facing technical support
  • Server Virtualization Hypervisors VMWare or Hyper-V
  • SSL/TLS certifications and PKI authentication protocols
  • Relational database systems and SQL scripting experience
  • Flexible work shifts including night weekends holidays

Nice-to-have

  • Red Hat Enterprise Linux system administration knowledge
  • Command line power shell performance monitor tools
  • Experience with hosted application environments

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 4 to 8 years of experience in technical support
  • Knowledge of Server Virtualization Hypervisors

Work Rights

Not specified

Tailored Resume

Cover Letter