Salesforce Analyst/administrator

Penn State University

United States
Base: $61,800.00 - $89,600.00; bonus/equity: not s...
Hybrid
Strong knowledge of salesforce platform
Business analysis experience required
Requirements gathering and process mapping
Penn State University is seeking a Salesforce Analyst/Administrator to support its Enterprise Constituent Relationship Management (ECRM) program. This role involves working with stakeholders to implement Salesforce solutions, manage CRM systems, and ensure smooth system adoption through training and support

Job Summary

  • This role is vital within the Enterprise Constituent Relationship Management program team implementing Salesforce solutions for Penn State University.
  • The successful candidate will evaluate systems, gather requirements, and manage vendor relationships to align technology with institutional strategic goals.
  • Penn State offers a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount for employees and families.

Matching Summary

Match Score: 85

Penn State University is seeking a Salesforce Analyst/Administrator to support its Enterprise Constituent Relationship Management (ECRM) program. This role involves working with stakeholders to implement Salesforce solutions, manage CRM systems, and ensure smooth system adoption through training and support.

Salary

Base: $61,800.00 - $89,600.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, 75% tuition discount

Skills & Requirements

Must-have

  • Strong knowledge of Salesforce platform
  • Business analysis experience required
  • Requirements gathering and process mapping
  • Data analysis and reporting skills
  • Vendor relationship management

Nice-to-have

  • Proactive problem-solving mindset
  • Collaborative team-oriented approach
  • Experience in higher education sector
  • Commitment to quality and accuracy

Key Requirements

  • Bachelor's Degree required
  • 3+ years of relevant experience
  • Authorized to work in the U.S.
  • No specific certifications required but preferred

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter