Collection Representative

Brigham and Women's Faulkner Hospital

United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Epic billing systems knowledge
Hipaa privacy compliance adherence
Medical billing and insurance processing
The role involves initiating contact with guarantors to resolve outstanding self-pay account balances primarily through phone and email

Job Summary

  • The role involves initiating contact with guarantors to resolve outstanding self-pay account balances primarily through phone and email.
  • Staff must be fully versed in MGB Credit & Collection Policy and Financial Assistance Policy to ensure compliance with MA regulations.
  • The position offers a competitive hourly pay range of $17.71 - $25.28 along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role involves initiating contact with guarantors to resolve outstanding self-pay account balances primarily through phone and email.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses, and recognition programs

Skills & Requirements

Must-have

  • Epic billing systems knowledge
  • HIPAA privacy compliance adherence
  • Medical billing and insurance processing
  • Phone and written communication skills
  • MA collections regulations knowledge

Nice-to-have

  • Bilingual Spanish/English proficiency
  • Associates Degree preferred
  • 1-3 years healthcare collections experience
  • Positive can-do attitude
  • Team collaboration skills

Key Requirements

  • High School diploma or GED equivalent required
  • Minimum 5 Guarantor accounts per hour productivity
  • 90% average score on quality assurance reviews
  • Remote work setup with quiet secure environment
  • M-F Eastern Business hours availability

Work Rights

Not specified

Tailored Resume

Cover Letter