Intermediate It Onsite Support

University of Arkansas for Medical Sciences

Little Rock, AR, US
Commensurate with education + experience; not spec...
Not specified (potentially onsite due to nature of the role).
Troubleshoot security system components
Install electronic control systems
Respond to system failures immediately
The University of Arkansas for Medical Sciences is seeking an Intermediate IT Onsite Support professional to troubleshoot and install security systems and network cabling components. The role involves providing timely responses to system failures within a 24/7 on-call rotation, requiring technical expertise in low-voltage systems and customer service skills

Job Summary

  • The position involves providing accurate troubleshooting for security systems and performing installations of electronic control components like door access and CCTV.
  • Employees must participate in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member takes call for 1 week at a time.
  • The University of Arkansas for Medical Sciences offers benefits including health plans, retirement matching up to 10%, and education discounts.

Matching Summary

Match Score: 75

The University of Arkansas for Medical Sciences is seeking an Intermediate IT Onsite Support professional to troubleshoot and install security systems and network cabling components. The role involves providing timely responses to system failures within a 24/7 on-call rotation, requiring technical expertise in low-voltage systems and customer service skills.

Salary

Commensurate with education and experience; Not specified; Benefits: Health, Dental, Vision, Retirement match up to 10%

Skills & Requirements

Must-have

  • troubleshoot security system components
  • install electronic control systems
  • respond to system failures immediately
  • perform cable management tasks
  • participate in 24/7 on-call rotation

Nice-to-have

  • customer service experience preferred
  • collaborative teamwork environment
  • diversity championing culture

Key Requirements

  • Associate Degree plus 1 year cabling or High School Diploma with 3 years experience
  • Valid Driver's License required
  • Proof of legal authority to work in the United States
  • Arkansas Alarm License Level 1 (Preferred)
  • Bachelor's degree in IT or Computer Science (Preferred)

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

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