Customer Service Executive (Order Management)

TALENT-MERGE PTE. LTD.

Singapore
Not specified (hybrid or onsite likely based on the nature of the role)
Proficiency with erp/order processing tools
3–7 years relevant experience in order processing
Experience compiling spot quotations
TALENT-MERGE PTE. LTD. is seeking a Customer Service Executive focused on order management in Singapore. The role involves responding to customer inquiries, managing orders, and liaising with various departments to ensure smooth operations

Job Summary

  • The role involves responding to customer queries regarding product availability, pricing, and delivery schedules.
  • Candidates will compile spot quotations and manage order validation within the ERP system.
  • Success requires close collaboration with Sales, Supply Chain, and Logistics departments to ensure timely fulfillment.

Matching Summary

Match Score: 75

TALENT-MERGE PTE. LTD. is seeking a Customer Service Executive focused on order management in Singapore. The role involves responding to customer inquiries, managing orders, and liaising with various departments to ensure smooth operations.

Skills & Requirements

Must-have

  • Proficiency with ERP/Order Processing tools
  • 3–7 years relevant experience in order processing
  • Experience compiling spot quotations
  • Ability to liaise with Sales and Supply Chain teams

Nice-to-have

  • Detail-oriented with seamless stakeholder coordination
  • Strong administrative support skills
  • Proactive follow-up on payment status

Key Requirements

  • Diploma or Degree in Business or Supply Chain
  • 3–7 years of relevant work experience
  • Proficiency in delivery and invoicing documentation workflows

Work Rights

Not specified

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