Head Universal Banker - Orland Park Branch

Publix Serving (Civica)

Orland Park, Illinois, United States
Base: $49,900.00 - $65,100.00; bonus/equity: discr...
Not specified (assumed to be in-person based on job responsibilities).
Lead coach and support universal bankers
Execute all service transactions and sales
Champion risk control and compliance
The Head Universal Banker position at Publix Serving (Civica) in Orland Park, Illinois, calls for a leader to deliver exceptional customer service while mentoring and guiding a team of Universal Bankers and Tellers. The role involves executing service transactions, promoting sales, and ensuring compliance with banking policies

Job Summary

  • The Head Universal Banker serves as a leadership role responsible for guiding the branch team while executing all service transactions and sales activities.
  • This position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies and regulatory procedures.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages for eligible employees.

Matching Summary

Match Score: 85

The Head Universal Banker position at Publix Serving (Civica) in Orland Park, Illinois, calls for a leader to deliver exceptional customer service while mentoring and guiding a team of Universal Bankers and Tellers. The role involves executing service transactions, promoting sales, and ensuring compliance with banking policies.

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute all service transactions and sales
  • Champion risk control and compliance
  • Engage clients in branch lobby
  • Manage cash supply and vault operations

Nice-to-have

  • Strong verbal and written communication skills
  • Proactive problem solving and empathy
  • Digital engagement and self-service education
  • Flexible position based on coverage needs
  • Positive can-do attitude and teamwork

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Experience with face-to-face customer service
  • Sales experience desired

Work Rights

Not specified

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