Manager Delivery Optimisation

onesearch.direct

Not specified (assumed hybrid based on industry standards)
Process and workflow design
Automation platforms
Data-led processes
The position of Manager Delivery Optimisation at onesearch.direct requires an experienced leader to focus on process improvement and automation within the banking sector. The role emphasizes collaboration with stakeholders to redesign workflows and implement AI-driven solutions, enhancing operational efficiency and customer experience

Job Summary

  • Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience.
  • Drive the design and delivery of workflow and automation solutions, partnering with delivery teams to leverage platforms such as Power Apps, Power Automate, and related technologies.
  • Engage and align stakeholders across business and technical teams, acting as a bridge between them and managing vendors and cross-functional partners to deliver agreed outcomes.

Matching Summary

Match Score: 85

The position of Manager Delivery Optimisation at onesearch.direct requires an experienced leader to focus on process improvement and automation within the banking sector. The role emphasizes collaboration with stakeholders to redesign workflows and implement AI-driven solutions, enhancing operational efficiency and customer experience.

Skills & Requirements

Must-have

  • Process and workflow design
  • Automation platforms
  • Data-led processes
  • Stakeholder alignment
  • Power Apps
  • Power Automate

Nice-to-have

  • AI-enabled workflows
  • Emerging AI solutions
  • Continuous optimisation
  • Cross-functional partners

Key Requirements

  • Experience in process improvement and automation
  • Advanced SQL analytical skills
  • Power BI or Tableau experience
  • AI agents and AI-driven workflow design (preferred)
  • Strong stakeholder management skills

Work Rights

Not specified

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