Collections Call Centre Inbound & Outbound

Absa Bank Limited

Customer service experience
Sales experience
Experience in handling complaints
The role focuses on delivering knowledge work to meet predefined objectives

Job Summary

  • The role focuses on delivering knowledge work to meet predefined objectives.
  • Customer experience and service excellence are key priorities.
  • The company values diversity and is committed to equitable representation.

Matching Summary

The role focuses on delivering knowledge work to meet predefined objectives.

Skills & Requirements

Must-have

  • Customer service experience
  • Sales experience
  • Experience in handling complaints

Nice-to-have

  • Collections experience
  • Ability to achieve customer satisfaction
  • Adherence to compliance requirements

Key Requirements

  • NQF Level 5 qualification or higher
  • Branch experience
  • Collections experience will be advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter