Client Support Manager

S&P Global

Not specified; not specified; competitive pyy, ret...
Not specified (assumed hybrid based on industry standards).
Wso compliance services experience
Syndicated loan market knowledge
L1 application and reporting support
S&P Global is seeking a Client Support Manager for its WSO Client Support Services team, which focuses on delivering client support and managing compliance workflows within the syndicated loan market. The ideal candidate should possess a strong background in WSO workflows and compliance, along with excellent troubleshooting and relationship management skills

Job Summary

  • The role serves as a key contact for managing daily support and strategic initiatives for compliance and agency clients within the WSO platform.
  • Candidates must possess deep understanding of WSO workflows including CLO, coverage tests, and concentration limits to ensure data integrity.
  • The position offers high visibility with direct interaction across diverse global clients while driving continuous improvement in service delivery.

Matching Summary

Match Score: 85

S&P Global is seeking a Client Support Manager for its WSO Client Support Services team, which focuses on delivering client support and managing compliance workflows within the syndicated loan market. The ideal candidate should possess a strong background in WSO workflows and compliance, along with excellent troubleshooting and relationship management skills.

Salary

Not specified; Not specified; Competitive pay, retirement planning, and comprehensive benefits included

Skills & Requirements

Must-have

  • WSO Compliance Services experience
  • Syndicated Loan Market knowledge
  • L1 application and reporting support
  • API and file delivery troubleshooting
  • Senior stakeholder liaison experience

Nice-to-have

  • Strong critical thinking skills
  • Cross-functional collaboration ability
  • Process improvement mindset
  • Mentorship and training capability
  • Global client interaction comfort

Key Requirements

  • Direct WSO or Syndicated Loan Market experience required
  • Experience working in high-pressure client-facing roles
  • Project management or coordination experience preferred

Work Rights

Not specified

Tailored Resume

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