Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY
Job Summary
Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
Apply advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
Matching Summary
Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
Skills & Requirements
Must-have
resolve complex day-to-day issues
support clients with operational issues
apply advanced problem-solving skills
provide information on BNY Mellon products
proactively assist clients with business needs
Nice-to-have
harness cutting-edge AI
drive transformative solutions
innovators and advanced technology
Key Requirements
Bachelor's degree or equivalent
Experience in operational area/client services preferred