Customer Care Officer

PINNACLE CREDIT SERVICES PTE. LTD.

Singapore
Handle inbound and outbound collection calls
Negotiate payment plans with customers
Proficient spoken english communication
The role involves handling inbound and outbound calls to recover overdue accounts for blue-chip clients in banking, healthcare, and telecom sectors

Job Summary

  • The role involves handling inbound and outbound calls to recover overdue accounts for blue-chip clients in banking, healthcare, and telecom sectors.
  • Candidates must apply collection best practices and negotiate payment plans to ensure timely debt recovery while maintaining high professionalism.
  • The company operates with over 17 years of experience and is fully compliant with rigorous regulatory standards in Singapore.

Matching Summary

Match Score: 85

The role involves handling inbound and outbound calls to recover overdue accounts for blue-chip clients in banking, healthcare, and telecom sectors.

Skills & Requirements

Must-have

  • Handle inbound and outbound collection calls
  • Negotiate payment plans with customers
  • Proficient spoken English communication

Nice-to-have

  • Service-oriented mindset focused on results
  • Strong interpersonal skills for professional engagement
  • Ability to work independently and collaboratively

Key Requirements

  • At least 1 year of call center or telemarketing experience
  • Diploma, O-level, or Nitec certificate qualification
  • Proficiency in spoken English

Work Rights

Not specified

Tailored Resume

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