Kundenberater/customer Service Im Gesundheitswesen – Inbound (m/w/d)

VitalAire GmbH

Lünen, Germany
Fair compensation; not specified; includes compyny...
Completed vocational training
Strong communication skills
Structured and efficient work style
You serve as the central point of contact for patients needing support with their health care supply, acting as a bridge between patients, insurance companies, and medical professionals

Job Summary

  • You serve as the central point of contact for patients needing support with their health care supply, acting as a bridge between patients, insurance companies, and medical professionals.
  • The role involves managing the entire ordering process from new supplies to existing orders, creating cost estimates, and finding constructive solutions even when insurance coverage is denied.
  • Employees enjoy a balanced work-life arrangement with flexible hours, two days of remote work per week, 30 days of vacation, and access to benefits like subsidized gym memberships and mental health support.

Matching Summary

You serve as the central point of contact for patients needing support with their health care supply, acting as a bridge between patients, insurance companies, and medical professionals.

Salary

Fair compensation; Not specified; Includes company pension scheme

Skills & Requirements

Must-have

  • Completed vocational training
  • Strong communication skills
  • Structured and efficient work style
  • Team-oriented mindset
  • Proficiency with MS Office or Google Workspace

Nice-to-have

  • Prior customer service experience
  • Sales or contact center background
  • SAP software knowledge
  • Healthcare industry background
  • Quereinsteiger welcome

Key Requirements

  • Completed vocational training (any field)
  • German language proficiency implied
  • Willingness to learn SAP systems

Work Rights

Not specified

Tailored Resume

Cover Letter