Client Advisor - Contact Center (gent) (f/m/x)

Deutsche Bank

Gent, Belgium
Professional customer interaction
Promote products and services
Analyze customer needs
As a Client Advisor within the Contact Center in Ghent, you are the privileged point of contact for our clients, responsible for meeting their needs and promoting our products and services

Job Summary

  • As a Client Advisor within the Contact Center in Ghent, you are the privileged point of contact for our clients, responsible for meeting their needs and promoting our products and services.
  • Your tasks include professionally and efficiently handling customer inquiries and requests, analyzing customer needs to propose tailored additional products and services, and identifying new opportunities to foster loyalty and develop commercial relationships.
  • Deutsche Bank offers comprehensive well-being support, including emotional, mental, physical, and financial well-being, alongside a dynamic and innovative work environment with a flat organizational structure.

Matching Summary

As a Client Advisor within the Contact Center in Ghent, you are the privileged point of contact for our clients, responsible for meeting their needs and promoting our products and services.

Skills & Requirements

Must-have

  • Professional customer interaction
  • Promote products and services
  • Analyze customer needs
  • Identify new opportunities
  • Adhere to internal procedures
  • Stay updated on financial evolutions

Nice-to-have

  • Collaborative global team member
  • Proactive and initiative-taking
  • Speak-up culture advocate
  • Inclusive and connected work environment

Key Requirements

  • Bachelor's degree in finance or economics
  • Real interest in the financial world
  • Good commercial approach
  • Good administrative skills
  • Stress resistant and resilient

Work Rights

Not specified

Tailored Resume

Cover Letter